Privacy Policy
The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this privacy information, we inform you about the most important aspects of data processing within our website.
Contact Form
If you contact us via the form on the website or by email, the data you provide will be stored by us for six months for the purpose of processing the request and in case of follow-up questions. We will not share this data without your consent.
Booking Data
For the purpose of booking processing and subsequent contract execution, the webshop operator stores the IP data of the connection owner as well as the buyer’s name, email address, and possibly credit card number within the framework of cookies. Additionally, the following data are stored by us for the purpose of contract execution: flight data, phone number, pick-up and destination address, number of passengers to be transported, and special requests (e.g., skis, child seats, luggage). The data provided by you are necessary for contract fulfillment or to carry out pre-contractual measures. Without these data, we cannot conclude the contract with you.
Data will not be transferred to third parties, except for the transfer of credit card data to the processing bank/payment service providers for the purpose of debiting the purchase price, to our staff for the execution of the transfer, and to our tax advisor to fulfill our tax obligations.
After the booking process is aborted, the data stored with us will be deleted. In the case of a contract being concluded, all data from the contractual relationship will be stored until the expiration of the tax retention period (7 years).
Data processing is based on the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR.
Access Data
The website operator or page provider collects data about accesses to the page and stores these as 'server log files'. The following data is logged:
- Visited Website
- Time of Access
- Amount of Data Transferred (in Bytes)
- Referrer URL
- Browser Used
- Operating System Used
- IP Address Used
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device using the browser. They do no harm. We use cookies to make our offering user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.
If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. Disabling cookies may limit the functionality of our website.
Web Analysis
This website uses the service 'Google Analytics' and 'Google Ads', which are offered by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) for the analysis of website usage by users and for the placement of advertisements. Both services use 'cookies' – text files that are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
On this website, IP anonymization is used for Google Analytics. The IP addresses of users are truncated within the member states of the EU and the European Economic Area. Due to this truncation, the personal reference of your IP address is eliminated.
As part of the agreement on order data processing, which the website operators have concluded with Google Inc., Google uses the collected information to evaluate the use of the website and website activity, and to provide services related to internet usage.
You have the option to prevent the storage of cookies on your device by setting your browser accordingly. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.
Furthermore, you can prevent the information generated by the cookies (including your IP address) from being sent to and used by Google Inc. by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Further information on the use of data by Google Inc. can be found here: https://support.google.com/analytics/answer/6004245?hl=en
Your Rights
You are generally entitled to the rights of access, rectification, deletion, restriction, data portability, revocation, and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can file a complaint with the supervisory authority or contact us directly. In Österreich ist die zuständigen Aufsichtsbehörde die Datenschutzbehörde. In Austria, the responsible supervisory authority is the data protection authority.
A-6020 Innsbruck
+43 660 7 077 077
office@alpexpress.at