Data protection

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

Contact form

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the enquiry and in case of follow-up questions. We do not pass on this data without your consent.

Booking data

We would like to point out that for the purpose of simplifying the booking process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as are the name, e-mail address and, if applicable, credit card number of the buyer.

In addition, the following data will also be stored by us for the purpose of processing the contract: Flight data, telephone number, pick-up and destination address, information on the number of persons to be transported or special requests (skis, child seats, luggage etc.). The data you provide is necessary for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to our employees for the purpose of carrying out the transfer and to our tax advisor for the purpose of fulfilling our obligations under tax law.

After cancellation of the booking process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or lit b (necessary for the fulfilment of the contract) of the DSGVO.Die Datenverarbeitung erfolgt auf Basis der gesetzlichen Bestimmungen des § 96 Abs 3 TKG sowie des Art 6 Abs 1 lit a (Einwilligung) und/oder lit b (notwendig zur Vertragserfüllung) der DSGVO.

Access data

The website operator or page provider collects data about accesses to the page and stores these as "server log files". The following data is logged in this way:

The data collected is only used for statistical evaluations and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of illegal use.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our website user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit. If you do not wish this, you can set your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you deactivate cookies, the functionality of our website may be limited.

Web analysis

This website uses the "Google Analytics" service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse website usage by users. The service uses "cookies" - text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. IP anonymisation is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. Under the terms of the data sharing agreement between the website operators and Google Inc., Google Inc. uses the information collected to evaluate website usage and activity and to provide services relating to internet usage. You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to and used by Google Inc. The following link will take you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de Here you will find further information on data use by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=de

Use of social media plugins

Facebook This website uses Facebook social plugins, which are operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integrations are recognisable by the Facebook logo or the terms "Like", "Like", "Share" in Facebook's colours (blue and white). Information on all Facebook plugins can be found in the following link: https://developers.facebook.com/docs/plugins/ The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and scope of the data that the plugin transmits to the servers of Facebook Inc. Information on this can be found here: https://www.facebook.com/help/186325668085084 The plugin informs Facebook Inc. that you have visited this website. There is a possibility that your IP address will be stored. If you are logged into your Facebook account during your visit to this website, the aforementioned information will be linked to it. If you use the functions of the plugin - for example by sharing or "liking" a post - the corresponding information will also be transmitted to Facebook Inc. If you would like to prevent Facebook. Inc. linking this data to your Facebook account, please log out of Facebook before visiting this website. Google Plus This website also uses the "+1" button from Google Plus. This is operated by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). If you visit a page that contains the "+1" button, a direct connection is established between your browser and the Google servers. The website operator therefore has no influence whatsoever on the nature and scope of the data that the plugin transmits to the servers of Google Inc. If you click on the "+1" button while logged into Google +, you share the content of the page on your public profile. According to Google Inc., personal data is only collected when you click on the button. Even for logged-in Google users, the IP address, among other things, is stored. If you would like to prevent Google Inc. from storing this data and linking it to your account, please log out before visiting this website. Information on the "+1" button can be found here: https://developers.google.com/+/web/buttons-policy. Twitter Furthermore, this website uses Twitter chat areas. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page that contains such a button, a direct connection is established between your browser and the Twitter servers. The website operator therefore has no influence whatsoever over the nature and scope of the data that the plugin transmits to the Twitter Inc. servers. According to Twitter Inc., only your IP address is collected and stored. Information on the handling of personal data by Twitter Inc. can be found here: https://twitter.com/privacy?lang=de YouTube Our site uses the provider YouTube LLC , 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for the integration of videos. Normally, when you call up a page with embedded videos, your IP address is already sent to YouTube and cookies are installed on your computer. However, we have embedded our YouTube videos with the extended data protection mode (in this case, YouTube still contacts Google's Double Klick service, but according to Google's privacy policy, personal data is not evaluated). This means that YouTube no longer stores any information about visitors unless they watch the video. If you click on the video, your IP address is transmitted to YouTube and YouTube learns that you have watched the video. If you are logged in to YouTube, this information is also assigned to your user account (you can prevent this by logging out of YouTube before viewing the video). We have no knowledge of and no influence on the possible collection and use of your data by YouTube. You can find more information in YouTube's privacy policy at www.google.de/intl/de/policies/privacy/. In addition, we refer to our general presentation in this data protection declaration for the general handling and deactivation of cookies.

Your rights

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can contact us and we will take care of your concern. Contact:

Jahnstraße 3
A-6020 Innsbruck
+43 660 7 077 077
office@alpexpress.at